How To Order

Do you have a shop, or are you a business owner who would like to sell our products?

To request our wholesale catalogue and pricing, please send an email to Tell us a little bit about yourself and your business and where you are based.

Individuals who would like to place an order from the website

Step 1

Choose – Select the product and write down the product description

Step 2

Order – Use the order form to send us your order details and delivery choice

Delivery options
  • Overnight courier option to most major towns to your door (not economic for smaller towns) – R105 p/kg overnight on working days
  • Postnet to Postnet – R99 p/kg, usually takes between 2-3 working days
  • Post Office to Post Office – R45 p/kg, 5-14 working days
  • Pick up by yourself at our studio in Bloemfontein – Free at 9 Amsterdam Street, Noordhoek, Bloemfontein please arrange a time of collection
Step 3

Pay: We will send you an invoice and our banking details that will include your order total and postage. You can pay us with an electronic bank transfer, or bank deposit. Send us the proof of payment via email.

Step 4

Happy dance and wait to receive your order. Allow 7-14 days for us to get your order ready (depending on the size of your order) + the delivery time. We will keep you posted.

Terms and Conditions for individual orders

  • Muga Muga cannot be held responsible for delayed delivery times by our service providers or changed prices.
  • Muga Muga cannot be held responsible for lost parcels: if you would like pay extra for parcel insurance with the selected delivery options, we can add the cost to your quote. (Usually about 10% of the courier/postage cost).
  • If something goes wrong with your products, we will, under normal circumstances, fix or replace them. Please bear in mind that although we do our best to make good quality products, these are handmade products, so take good care of them.

Order online now